Insomnia Cookies

Dr. LaKeisha Cole a month ago

ABSOLUTELY DELICIOUS! When you first walk in, the first thing you noticed, is the fresh baking smell of cookies in the oven! Then you are greeted with customer service that is fantastically warm, welcoming, nice & clean and inviting!!! Beautiful facility with great selections for that great tasting sweet treat!!! Stays open late for late night snackers!! Cookies and baked goods taste AMAZING, soft and rich with a melt-in-your mouth experience that you’re gonna want over and over again 🥹😋😋💚🔥🔥

M. Ex 5 months ago

I honestly do not know if some of the weirdest, most miserable people work there or if that is simply the worst place to work producing more misery and discomfort than cookies. It is disgusting how most of the workers there act and speak to customers, or should I say, barely speak to customers. The service is disgusting enough to overlook this location for anything they offer. Server: Ms. Kanesha T, as listed on the receipt, was particularly distasteful. She did not allow for a full question or statement to be stated before continously interrupting rudely. She went far not apologizing when her insertions were wrong. She appeared hateful with a serious disdain for where she was, what she was doing, and the person standing in front of her. Finally I'd like to mention how uncomfortable it is to see multiple employees leaving and returning behind the counter for whatever reasons, sometimes obviously to take frequent smoke/vape breaks without washing their hands upon returning. This is a trend. I've seen it happen at this location over time and I've even heard other customers speak about it happening. This is too much. This place leaves a lot to be desired and those whom were charged

John David Miller 8 months ago

Always the best service. Cookies are always warm it feels like a hug 🤗 I always come out with a smile on my face I’m so happy I got my cookies they were so good you should come here they are the best cookies I love it. Here look how happy it made my dad

Amber Nicole Selm 2 years ago

First time trying Insomnia cookies. The cookies were tasty, greasy, and very overpriced. If you have a lot of extra money to splurge, then this place would be nice. I have a bigger family so buying cookies and ice cream at this price is not worth it. We spent about $30.00 for two cookies and ice cream. The employee was working hard for being the only one there. A lady employee walked in from outside to help. She walked inside from vaping and went straight to handling the expensive cookies in the back without washing her hands. Overall, probably wouldn't come back. Improvements for this place would be employees who like their job and have better customer service, better deals on cookies, and some nice music in the background. Also, maybe some nice things set up for kids to look at or sit comfortably while hanging out.

Julianne 2 years ago

Delicious cookies! Wonderful service. Many options!! Icing (buttermilk and cream cheese options) and ice cream (many flavors) available for sides and toppings. Store is very clean; late hours are great. Recommend this for a dessert and this location. Thank you!